Founded in 1998 by Mark Hanson, the Supply Chain Alliance is exclusively focused on returns prevention management for technology manufacturers and distributors. Mark is a returns management visionary for continuous process improvements, with over 25 years experience in returns prevention and management, channel inventory reduction, and surplus inventory disposition programs for technology products.

As a technology returns pioneer, Mark Hanson recognized the opportunities for technology manufacturers and distributors to improve profits, drive growth and gain competitive advantage with the integration of resources, processes and technology dedicated to returns prevention, takeback and eWaste recycling.

The SCA model is a low-cost, low-risk formula that delivers comprehensive yet pragmatic, long-term high ROI solutions for rapid proof-of-concept and implementation. No infrastructure investment is required.

Experience makes the difference. SCA leadership and execution teams are senior returns industry experts with a minimum of 20 years relevant experience from companies like Compaq, Digital Equipment, Hewlett Packard, Ingram Micro, NEC, NCR, Oracle, and Silicon Graphics. They have access to the world’s best practices, and push to meet or exceed industry benchmarks. As a result of their subject expertise, new program diligence and recommendations are fast-tracked; benchmarks and program start-up phases are accelerated. SCA programs are innovative and pragmatic. We methodically drive to zero returns with the SCA Design, Stabilize, Optimize process.

The depth and vision of the Supply Chain Alliance drives rapid implementation, catalyzes continuous innovation, and enables progressive technology manufacturers and distributors to leverage boundless revenue capabilities.